Take repetitive tasks off the queue
Run digital inquiries and submission steps without asking the team to repeat the same manual checks.
sehaXG AI agents
Move eligibility checks, authorizations, claim follow-up, and appeals forward digitally. Reduce repetitive work and avoidable submission gaps while your team controls the decisions.
Digital follow-up, with a clear record.
Case scope verified
Preparing context
The reviewer sees the evidence and intended destination before the agent continues.
Synthetic product demo · No patient data or external actions.
Built around your team
Give each recurring task the case context it needs. sehaXG agents check, prepare, submit, and follow up through digital channels, with approval rules and a visible record of the result.
Run digital inquiries and submission steps without asking the team to repeat the same manual checks.
Identify eligibility, authorization, and evidence gaps that can create preventable denials or rework.
Track what was attempted, what was returned, and what needs a reviewer before work continues.
Explore the digital tasks agents can take on across the revenue cycle.
Put digital agents to work checking available payer information. Bring eligibility, benefits, and coverage gaps into view while there is still time to prepare the next step.
A closer look
See the work, understand the opportunity, and turn the next best action into progress.
Eligibility agent
Review available eligibility responses for the member, service, and date of care. Surface coverage conditions, recorded patient responsibility, and information that needs clarification before the team proceeds.
Know what to check before care.
Check that the coverage applies to the planned service date.
Select a requirement to inspect the next check.
Resolve the missing detail once and keep it with the case for the next team.
Prior-authorization agent
Check authorization requirements and match the request to the planned service and supporting evidence. Flag missing material, assemble the review packet, submit the approved request, and track status so avoidable gaps create less rework.
Bring the requirements into focus.
Match the requested service to the case and supporting record.
Select a requirement to inspect the next check.
Resolve the missing detail once and keep it with the case for the next team.
Digital status agent
Check digital claim and appeal status and capture the payer’s response. Distinguish a pending review from a request for information, create the next task, and keep the inquiry history with the case.
Digital follow-up, with a clear record.
Case scope verified
Preparing context
The reviewer sees the evidence and intended destination before the agent continues.
Documentation & filing support
Bring the relevant note, approval, claim reference, and response together. Check requested attachments and filing needs, then queue the completed package for review instead of repeating document searches across the team.
Put the right case in front of the team.
| Case | Reason | BHD | Action |
|---|---|---|---|
| Authorization scopeClinical review | 480.000 | Review | |
| Payment varianceFinance team | 225.000 | Compare | |
| Missing evidenceRCM team | 160.000 | Prepare |
Confirm that the approved service matches the submitted service and supporting evidence.
Assigned to clinical reviewAppeal & correction agent
Clarify an unclear denial, prepare appeal evidence, and assemble corrected claims or payment challenges. Submit the approved response digitally and retain the available acknowledgement, leaving clinical and settlement decisions with your team.
Turn the evidence into a clear response.
Use the payer’s reason to shape a relevant response.
Select a requirement to inspect the next check.
One review package, with a traceable link to the supporting evidence.
Agent performance
Review activity by agent, task, and queue. See completed steps, pending reviews, digital responses, and exceptions together so your team can assess throughput and investigate a task without reconstructing its history.
Keep progress and exceptions in view.
Authorization gaps appear across 14 example claims. Review the shared requirement.
A little more clarity
Eligibility inquiries, prior-authorization preparation and submission, claim and appeal status, document assembly, filing follow-up, and approved appeals or corrections. Each task follows the available channel, case information, and review rules.
No. Agents work through digital channels. Cases that require a phone conversation are handed to your team with the relevant context.
Your team defines the approval point for the workflow. A reviewer can examine the evidence, request scope, response content, and filing context before the agent performs the approved digital submission.
The response stays with the case. Agents help assemble supporting material and perform approved digital follow-up, while your team decides how to address the reason or challenge a payment difference.
Let’s move forward
Walk through an eligibility check, an authorization request, or a digital appeal, with the case context and review points your team needs.
Request a demo