For operations leaders

Fewer cases stuck between departments.

Give every case an owner and every hand-off a record. Waits on doctors, Finance or Procurement are named, chased and raised when they pile up; checks before submission stop the rework; agents take the repetitive digital steps.

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In sehaXGWork

sehaXG Work list: each open item with its next step, record, owner and follow-up date, and a Team panel showing each person's active work and no work without an owner.

OrchestrationIntelligenceAI agents

Built around your team

Give the team fewer reasons to start again.

Rework starts where work crosses a line and nobody writes down who has it. sehaXG records the owner, the next step and the wait at every crossing, then learns from what comes back, so the same gap doesn't send the same case round twice.

Read: Every dinar has an owner

Hand-offs with a record

Owners, next steps and waits on other departments, visible in one place and chased on time.

Explore Orchestration

Less rework

Claims and authorization requests checked before they go out, with rules learned from your own denials.

Explore Intelligence

Less routine effort

Agents take status checks and approved digital submissions so the team can focus on exceptions.

Explore AI Agents

A closer look

Run it. Learn from it. Automate the rest.

Owned work first, intelligence on top, and AI agents for the repetitive digital steps.

Worklists & ownership

A day that starts with a workable plan.

Each work item has its next step, owner and follow-up date. Filter by owner, payer, due date or what it is waiting on, and see each person's active, overdue and blocked work in the Team panel.

Next step, owner and follow-up date
Workload by person
Filters by due date and waiting on

Waiting on

Every wait between departments, named and chased.

Theatre waiting on an implant, a surgeon on a date, Finance on a purchase: each wait is recorded with who holds it, since when and the next chase, grouped by party so you can see which desk is slowing the hospital down.

Grouped by department or clinician
Oldest and median wait
Chases due today

sehaXG Waiting on list grouping open waits by who holds them: Finance holding a hip implant purchase for 24 days, the treating doctor a new surgery date for 8 days, and Procurement six deliveries to theatre and the cath lab, each with its owner and next chase.

Before the visit

Coverage and approvals settled before the patient arrives.

Next week's appointments come in from your hospital system, and each visit's coverage and approval has a named person settling it.

Next week's visits, imported
Coverage and approval per visit
A named person on each

sehaXG Upcoming services for next week: knee and hip replacements, angiography, a caesarean delivery and imaging visits, each with the payer, coverage and approval status and the named person settling each.

Checks before submission

Fix the request before it comes back.

Prior-authorization requests and claims are checked before they are sent: required documents, medication strength, payer thresholds and the rules learned from your own denials, each with a quick fix.

Required documents and details
Payer thresholds
Learned rules applied

sehaXG prior authorization for a biologic medicine: 2 things to fix before submitting, no document attached and the medication strength missing, with one-click fixes.

AI agents

Agents take the routine digital steps.

Status checks and approved submissions go to agents, with every step recorded on the case and exceptions returned to the owner.

Status checks and submissions
Exceptions to the owner
Approval points you set

sehaXG / Revenue workspaceSynthetic demo

WORKSPACE / AGENTS

AI agent activity

Digital follow-up, with a clear record.

sehaXG digital agentCase XG-0248 · Claim follow-up

Paused

1
Read the permitted case contextWithin the approved task scope
2
Check the digital payer statusWithin the approved task scope
3
Request review of the next actionHuman review before submission
4
Submit the approved packageAuthorized digital channel
5
Record the receipt and outcomeWithin the approved task scope

Activity record

Case scope verified

Preparing context

Submission requires approval

The reviewer sees the evidence and intended destination before the agent continues.

Synthetic event log

Watch the example or advance a step.

Illustrative product experience · No patient data

A little more clarity

Your questions,
answered.

How do we stop cases stalling between departments?

Record the wait on the case: who it is waiting on, what they need to do, when it was asked and when to chase. Waiting on shows every open wait by party, and findings are raised when they pile up on one desk.

How can operations reduce authorization rework?

Requests are checked before they are sent against the payer's requirements and your learned rules, with quick fixes for missing documents and details, so fewer come back for an avoidable omission.

What do the AI agents do, and what don't they do?

They check claim and authorization statuses, and prepare and submit claims, authorization requests and appeals through digital channels, inside the cases your team owns. They stop for a person wherever your rules say so, every step is recorded with the case, and they don't make phone calls: a case that needs a conversation goes to its owner.

Keep exploring

sehaXG Orchestration

Build a day with fewer cases going round twice.

Bring the hand-off that keeps breaking. We'll show it with an owner, a wait on the record and a chase on time.

Request a demo

Fewer cases stuck between departments.